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Our Guarentee

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At Oro Salon, we do everything in our power to have you looking and feeling your absolute best, inside and out! 
 
If for any reason your hair does not fit or meet your expectations, let us know and we will gladly adjust your cut or colour within 1 week of the performed service . An additional charge for colouring adjustments after the 1 week mark will apply. If you require any type of correction, please notify us within 48 hours after your appointment. Any corrections must be done within 10 days of initial service and with the original stylist/colorist. An appointment is then made to come in and consult with the stylist at which time an assessment will be done to determine if a colour correction is required, discuss next steps. Please keep in mind, your hair health is our ultimate priority, going from darker to lighter tones may require more than one service to achieve your desired goal.
Due to nature of our service no refunds will be granted.